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Terms and Conditions

Welcome to Zisha Teapot. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products. 1. General Information This website is operated by Zisha Teapot. Throughout the site, the

Welcome to Zisha Teapot. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products.


1. General Information

This website is operated by Zisha Teapot. Throughout the site, the terms “we,” “us,” and “our” refer to Zisha Teapot.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms and Conditions, including all policies referenced herein.

If you do not agree with any part of these terms, please do not use our website.


2. Products and Services

We specialize in handcrafted Zisha teapots, traditional Chinese teaware, tea accessories, and related products.

We strive to display all product details, images, and descriptions as accurately as possible. However:

  • Product colors may vary slightly depending on screen settings.
  • Handmade products may have slight variations in shape, texture, or finish.
  • Product availability may change without notice.

We reserve the right to discontinue or modify products at any time.


3. Pricing and Payments

All prices listed on the website are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel orders caused by incorrect pricing
  • Refuse suspicious or fraudulent transactions

Payments must be completed through approved payment methods available on the website.

Orders will only be processed after successful payment confirmation.


4. Shipping and Delivery

We aim to process and ship orders within a reasonable timeframe.

Shipping times may vary depending on:

  • Customer location
  • Product availability
  • Customs processing
  • Carrier delays

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by:

  • Customs clearance
  • Incorrect addresses
  • Natural disasters
  • Carrier service interruptions

Additional customs duties or import taxes may apply depending on your country’s regulations.


5. Returns and Refunds

Customer satisfaction is important to us. If you experience an issue with your order, please contact us promptly.

Returns or refunds may be accepted under certain conditions, including:

  • Damaged items
  • Incorrect products received
  • Manufacturing defects

Returned products must:

  • Be unused
  • Be in original condition
  • Include original packaging where possible

We reserve the right to refuse returns that do not meet our return requirements.

Shipping costs for returns may be the responsibility of the customer unless the issue was caused by our error.


6. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Product images
  • Text
  • Graphics
  • Designs
  • Website layout

is the property of Zisha Teapot and protected by applicable copyright and intellectual property laws.

You may not reproduce, copy, distribute, or use any content without written permission.


7. User Conduct

By using this website, you agree not to:

  • Use the site for unlawful purposes
  • Submit false or misleading information
  • Attempt unauthorized access to the website
  • Distribute harmful software or malicious code
  • Interfere with website security or functionality

Any misuse of the website may result in termination of access.


8. Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining account confidentiality
  • Protecting your password
  • All activities conducted under your account

Please notify us immediately of any unauthorized account activity.


9. Limitation of Liability

To the fullest extent permitted by law, Zisha Teapot shall not be liable for:

  • Indirect damages
  • Incidental losses
  • Loss of profits
  • Data loss
  • Business interruption

resulting from the use or inability to use our website or products.

All products and services are provided “as is” and “as available.”


10. Third-Party Links

Our website may contain links to third-party websites for additional information or services.

We are not responsible for:

  • Third-party website content
  • External privacy practices
  • Third-party transactions

Users access external websites at their own risk.


11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

By using this website, you consent to our privacy practices.


12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon posting on this page.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.


13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable international eCommerce and consumer protection laws.

Any disputes arising from the use of this website shall be handled through appropriate legal procedures.


14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the contact page available on Zisha Teapot.

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